Patient aids and support

How to access Friends of ANCHOR wellbeing provisions during lockdown

With our wellbeing team not physically in the Unit right now to help distribute Friends of ANCHOR-funded provisions to patients, the NHS healthcare team is dealing with all requests.

To help alleviate some of the pressure on them, we have launched a postal provision service for patients so you can access this support directly if and when you need it. Whilst other complimentary provision is available within the ANCHOR Unit, the postal service is solely for those items that help with the side effects of treatment.

Please email with your name, address, provision required as well as the ward you have attended and the name of your CNS to make your request. We will aim to post out all verified orders within 48 hours of the request.

Sea bands to help alleviate nausea
Gin Gins ginger sweets to help alleviate nausea
Soothing conditioner for a dry scalp
Digital thermometers for keeping a close eye on temperature
Moisturising Udderly Smooth cream
(Not available for postage, but available from within ARI. Just ask a member of staff for more info)
One free head covering per patient for those facing hair loss
(Not available for postage, but available from within ARI. Just ask a member of staff for more info)
Wig Care Packs
includes shampoo, conditioner, hairspray and a conditioning oil. To request a pack, please email and our Hair and Wig consultant will give you a call.
Picc line covers
to keep vital treatment lines secure, dry and feeling comfortable

Virtual Hair Loss Support Service

Hair loss can be a devastating side-effect of treatment and for some patients, the trauma of losing their hair can be worse than treatment itself.

In a time where peoples’ trusted hairdressers are still coming out of lockdown and friends and support feel so distant, we want to reassure patients – and their loved ones – that there is help at hand and you don't have to face this alone.

Our free Hair Loss Support Service is completely free and runs every day. To book an appointment please email and a phone appointment, video-call or text service (of your choosing) will be set up for you.

Our wonderful hairdresser Heather has been our hair fairy in the ANCHOR Unit for 7 years, and she is on hand with practical and emotional support to help you make a plan for your confident new look.

  • Wig care – how to look after your wig well so it lasts and looks good all the way through your treatment
  • Facing hair loss - if you have just started chemotherapy and feel anxious/frightened about what’s ahead
  • Supporting your loved ones - how you can best support your family member facing hair loss

Each patient receiving treatment in the ANCHOR Unit has access to the referral scheme for an NHS-funded wig, while Friends of ANCHOR provides patients with their first head covering for free, for both men and women, in a variety of colours and patterns. Patients will be able to choose their own headcovering from verified websites.

Video updates from our Wellbeing Team

While we’ve currently had to halt wellbeing services in the ANCHOR Unit, our wonderful wellbeing team are still keen offer support to those who need it, in any way they can… so we’re getting creative! We’ve been sharing videos over on our Facebook page and will continue to do so over the coming weeks.

You can also view our recent published videos here.

Sunshine Post

During this time where there are visitor limitations in place, we know how hard it must be not to have a welcome visit from a loved one.

That’s why we have launched our ‘Sunshine Post’ to help bring a ray of sunshine into your room. We’re encouraging friends and family of patients to write a letter, pen a poem, send a card or get the kids, grandkids or talented friends to draw/paint something that can be displayed to brighten your day.

We will print, laminate and ensure disinfectant measures are taken before delivering your personalised post to your room.

Make sure to let your family and friends know about this scheme and ask them to email for more information on how to take part.

What your support means

to the ANCHOR Unit